About Jane…

‘I’m an enthusiastic and friendly person who delivers training in a fun, relaxed environment. I enjoy teaching a variety of subjects with a responsive approach and love learning from people on my courses. I am a fully qualified nurse and still work in care. Outside of work, I love to travel and spend quality time with my three lovely granddaughters who keep me on my toes!’

The single thing I would do to improve care is…

‘I’d increase the amount of social interaction between residents and staff. This would improve relationships between staff and residents and reduce boredom.’

The best piece of advice I’ve been given in my career is…

‘I’ve been given two great pieces of advice: do everything with confidence, even though you are shaking in your boots and never assume.’

About Tasha…

‘I am a positive, energetic person who enjoys delivering training in a fun, friendly and relaxed environment. I often adapt and bring my own experiences to training sessions, on account of having spent 29 years working as a nurse – in a variety of settings including learning disability and supported living homes, residential and nursing homes and secure units with adults and children. I enjoy teaching a variety of subjects with a questioning approach and I love it that I still learn from the people who attend our courses. I have an active outside of work life, including family time and my own small craft business.’

The single thing I would do to improve care is…

Give everyone the confidence to advocate for the people they support. Sometimes that can be hard to do.

The best piece of advice I’ve been given in my career is…

For me there’s two. 1) Know the limits of your knowledge, don’t bluff or guess. 2) The one I was given over 28 years ago – never ask a colleague to do a task that you wouldn’t be happy to do. As a nurse people respect you a lot more if your willing to roll your sleeves up and do the tasks like mopping and cleaning.

About Sophie…

‘I’m the first face you’ll see when you walk through our door. Ready to welcome you with a smile and offers of help. My colleagues tell me I’m the glue that holds us all together. And I use my qualification in business admin to juggle the needs of our trainers, learners and clients – along with all the bookings and logistics.

‘Outside of work I enjoy travelling, spending time with friends and family. I’m also a big animal lover and currently share my life with a border collie called Millie.’

The single thing I would do to improve care is…

‘I’d make sure that all the carers attending our training don’t have to come on their day off or after a night duty.’

The best piece of advice I’ve been given in my career is…

‘Always do what makes you happy and not try to make everyone else happy.’